Shipping policy

3DGalaxy ("we" and "us") is the operator of (https://3dgalaxy.co/) ("Website").
By placing an order through this Website you will be agreeing to the terms
below. These are provided to ensure both parties are aware of and agree upon
this arrangement to mutually protect and set expectations on our service.

#General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfil all your items at time of purchase. In this instance, we will
fulfil the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.

Orders are custom manufactured and dispatched within 10-25 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In theseinstances, we take steps to ensure shipment delays will be kept to a minimum. 

Change Of Delivery Address

For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock. 

Parcels are insured for loss and damage up to the value as stated by the
courier.

Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has conducted

an investigation and deemed the parcel lost.

Customer service